How to read these cases: each result is the outcome as it stands today; the situation and intervention are our account of how it was produced. Names, figures and timelines are omitted — every story is told in words, so nothing here is an average, a projection or a promise.
Situation A beloved local beer with a webshop that underperformed and retail demand nobody was converting.
Intervention We rebuilt the webshop funnel end to end and built the retail pipeline behind it — one route online, one on the shelf.
What it proves A strong local product travels once someone builds the route to market.
Situation Real traction, but a financial story that could not yet survive an investor’s hardest questions.
Intervention We rebuilt the unit economics and the model behind them, then made those numbers the spine of the raise.
What it proves Seed rounds are won on credible numbers, not on pitch polish.
Situation A workshop run on spreadsheets — orders, inventory and invoicing stitched together by hand.
Intervention We selected a right-sized ERP, implemented it around the workshop’s reality and stayed through go-live.
What it proves A system gets adopted when it fits the workshop, not the other way round.
Situation A services team losing recurring days to license renewals — tracking, quoting and reordering by hand.
Intervention We consolidated the license portfolio and automated the renewal flows end to end.
What it proves Recurring admin is a systems problem, and systems problems have permanent fixes.
Situation A strong product moving slowly: an unstaged pipeline and pricing that left money on the table.
Intervention We restructured the pipeline around how buyers actually buy and refit the pricing model to it.
What it proves Same product, tighter structure — deal economics change with process.
Situation Strong seasonal gifting, with revenue that reset to zero every January.
Intervention We put a loyalty CRM in place and built the seasonal campaigns around it, turning gift buyers into regulars.
What it proves Retention beats acquisition — even in chocolate.
Situation More demand than the team could qualify, and effort leaking into leads that never converted.
Intervention We built a demand-generation engine and installed an OKR rhythm that kept growth and quality in step.
What it proves Growth holds when pace and focus are managed as one system.
Situation A promising product burning cash faster than the plan allowed.
Intervention We tightened cash management and automated client onboarding; the break-even point moved closer.
What it proves Profitability is designed early — long before the P&L shows it.
Situation Custom orders quoted by feel, in an ERP market of vendors selling what they have.
Intervention We ran a vendor-neutral selection and rebuilt the quoting logic so every custom order carries its margin.
What it proves Independence pays: the right tool is the one that fits, not the one sold hardest.
Situation Every order handled — and retyped — by hand, with product content produced one item at a time.
Intervention We automated order handling and content production, so throughput rose while the team stayed the same.
What it proves Automation adds capacity without adding headcount.